Product Description
Dys Dc25 Animal Ball Technology Upright Vacuum Cleaner , Bissell Rewind Smartclean Bagless Upright Vacuum 58f8 , Product Description Equipped with Dyson's signature Ball technology, this upright vacuum cleaner easily twists and turns around furniture and obstacles for thorough cleaning throughout the house--no more missed angles or tiresome back-and-forth vacuuming. Its ball design encapsulates the machine's powerful motor, creating a low center of gravity for even easier maneuverability. Designed for homes with pets, the unit's motorized brushbar features powerful bristles that remove dirt and pet hair from carpets, while its mini turbine head thoroughly cleans confined spaces such as upholstery, stairs, and the car. It also supplies a quick-draw Telescope Reach wand, which expands to offer 16 feet of reach for stairs, drapes, upholstery, and more. The vacuum cleaner uses Root Cyclone technology to separate dirt from the air by centrifugal force, which ensures efficient cleaning with no clogging or loss of suction.
For cleaner expelled air, the unit comes with a washable lifetime HEPA filter that traps microscopic allergens such as pollen and bacteria. In fact, the air expelled from a Dyson has up to 150 times less bacteria and mold than the air you breathe, and all Dyson uprights are certified asthma friendly by the Asthma and Allergy Foundation of America. The unit's hygienic 1/3-gallon bin quickly empties without ever having to touch the dust--just press the button and dust empties from the bottom; the clear polycarbonate bin also allows for easily viewing the cleaning progress and gauging when it needs to be emptied. Other highlights include fingertip controls, a constant suction power of 220 air watts, a 24-3/5-foot cord, a maximum reach of 40-2/7 feet, and a lightweight design at only 16-1/8 pounds. On-board accessory tools include a combination tool and a stair tool attachment. The vacuum cleaner measures 12-1/5 by 15-2/5 by 42-2/5 inches and carries a five-year parts-and-labor warranty.
This review is from: Dyson DC25 Animal Ball-Technology Upright Vacuum Cleaner (Kitchen)
Wow, my Dyson vacuum cleaner was sent and it was certainly a factory defect. The on button could not be push down at all. It was not damaged in transport as there was absolutely no damage to the box it was shipped in. I called Dyson immediately and asked what to do. I was given the option to ship it back to Amazon or take it to a vacuum repair shop. I asked the RUDE customer service rep, Latoya,if Dyson would pay for the shipping rate back to Amazon since this was a factory defective vacuum. She explained that it was not a factory defect and Dyson would not pay for my retun shipping fees. I asked on what basis she assumed that the defect was not factory related and she stated it wasn't and she knew it wasn't. Amazing how these companies immediately take no liability for anything nowadays. I asked to speak to her manager and believe it or not this RUDE man,Ray, also took no responsiblity for the factory defective vacuum.
He also would not pay for return shipping charges.
With little else to do I took it to an authorized vacuum dealer. After looking at the packaging and the way the vacuum sat in the box he agreed that it was not broken in transport but a factory defective vacuum. The customer service department at Dyson was to fax him a repair request but guess what!!!! They didn't, go figure. He did get the part faster than he usually gets parts and my vacuum was ready rather quickly.
I love my vacuum!!! I would recommend it to anyone. I can not believe how well it works. Too bad Dyson's customer service department doesn't work as well!!!!
Sincerely,
J. Tabar[
[ASIN:B0014E3GM0 Dyson DC25 Ball All-Floors Upright Vacuum Cleaner]]
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